Terms & Conditions

Terms and Conditions

Effective Date: 1 Jan 2025

Welcome to Maitri Fertility. By accessing and using our website, booking consultations, joining our WhatsApp groups, or availing any of our fertility services, you agree to abide by the following Terms and Conditions. Please read them carefully.

1. Medical Disclaimer

All content provided on our website, social media channels, WhatsApp groups, or consultations is for informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the guidance of a qualified doctor before making any healthcare decisions.

2. Consultation Services

Appointments with Dr. Monika Rajput and our team are offered both online and offline.
All consultations are by prior appointment only.
The clinic reserves the right to reschedule or cancel appointments due to unforeseen circumstances.

3. Treatment Plans

Personalized treatment plans (IVF, IUI, ICSI, etc.) are created based on your medical condition and reports.
Treatment outcomes vary from patient to patient. Maitri Fertility does not guarantee specific results.
Informed consent will be obtained before starting any treatment.

4. Payment & Refund Policy

Payment for consultations or treatments must be made as per the clinic’s prescribed timelines.
All fees are non-refundable, except in cases of cancellation by the clinic.
Packages and offers are subject to change without prior notice.

5. Use of Website & Content

You agree not to misuse or copy any content, images, text, videos, or branding available on our website.
Any unauthorized use of our intellectual property will be considered a violation and subject to legal action.

6. WhatsApp & Community Guidelines

Our WhatsApp groups are for support, awareness, and medical guidance only.
Members must respect each other’s privacy and refrain from sharing personal medical information without consent.
Any misuse, promotional spamming, or inappropriate behavior may lead to removal from the group without notice.

7. Privacy

Your privacy is very important to us. Please read our [Privacy Policy] for details on how we collect, use, and protect your data.

8. Limitation of Liability

Maitri Fertility and its staff shall not be held liable for:

Any complications arising due to self-medication or failure to follow prescribed treatments.
Any delays or failures in service due to unforeseen events, technical errors, or third-party issues.

9. Modifications

We reserve the right to modify or update these Terms at any time. Continued use of our website and services indicates your acceptance of the updated terms.

10. Contact Us

If you have any questions about these Terms and Conditions, you can reach us at:

📧 Email: ivf.monika@gmail.com
📞 Phone: +91 9654330862
📍 Address: B-66, MIG Flats, Loni Road, Shahdara, Delhi – 110093